Results-driven Operations Virtual Assistant with experience in property management, short-term rental operations, customer service, and administrative support
• Skilled in managing property listings, guest communication, booking coordination, calendar management, and maintenance scheduling
• Proficient in using property management and operational tools including:
Airbnb
Canva
CRM Systems
Google Suite
Hospitable
Hostbuddy
Intuit Quickbooks
Lastpass
Microsoft Office
Notion
Pricelabs
Resort Cleaning
Sensi
Schlage
Touchstay
Turno
Quo
Stayfi
VRBO
• Experienced in coordinating cleaners, handling guest concerns, monitoring reservations, and ensuring smooth day-to-day property operations
• Highly organized, tech-savvy, and detail-oriented with strong multitasking and problem-solving abilities
• Strong communication and workflow management skills with a proactive approach to improving efficiency and delivering excellent guest and client support
• Reliable, adaptable, and committed to helping property management teams maintain seamless operations and positive guest experiences
