Dedicated and detail-oriented Medical Virtual Assistant with 4+ years of experience supporting U.S. healthcare providers in remote settings. Skilled in prior authorization, insurance verification, account receivable management, medical chart review, and clinical documentation analysis. Experienced in handling inbound and outbound operations, coordinating with payers through various portals, and ensuring HIPAA-compliant patient data management. Proven ability to review patient clinical information, process authorization requests, follow up on claims, and support healthcare teams in meeting productivity goals and case quotas.
Proficient in EHR/EMR systems, payer portal navigation, data entry, and healthcare data analysis. Strong background in utilization management, biologics data analysis, and home health clinical documentation review including OASIS assessments. Recognized for strong communication skills, organizational abilities, and delivering accurate, efficient, and patient-focused support in fast-paced healthcare environments. Committed to helping providers streamline administrative processes and improve overall patient care coordination.
