Freight Virtual Assistant with Freight Course 101 certification and hands-on knowledge of TMS, freight dispatching, load management, shipment tracking, track and trace, rate confirmations, BOLs, PODs, carrier and broker communication, and logistics coordination.
Backed by years of remote work experience as a Customer Service Representative and Cold Caller, skilled in client communication, CRM management, appointment setting, and problem-solving in fast-paced environments.
Detail-oriented, highly organized, and quick to learn. Works independently, adapts quickly to new systems and processes, and is committed to delivering reliable and efficient operational support while pursuing an entry-level career in the freight and logistics industry.