I am an IT Support professional with experience in service desk operations, technical troubleshooting, and end-user support. I am skilled in handling hardware, software, network, and account-related issues using tools such as ServiceNow, Active Directory, Azure, Citrix, and remote support applications. I am known as a hardworking, reliable, and fast-learning employee who is willing to be trained and continuously improve my technical skills. I value teamwork, professionalism, and providing quality support while maintaining a positive experience for users.
