Results-driven Customer Service Representative with almost 2 years of experience in non-voice support, specializing in customer communication, account management, and problem-solving. Skilled in handling high-volume inquiries while maintaining accuracy, professionalism, and positive customer experiences across chat and email support channels. Proficient in Google Workspace, CRM tools, and multitasking in fast-paced remote environments, with a strong ability to adapt quickly to new systems and workflows. Known for strong attention to detail, efficient issue resolution, and delivering reliable virtual assistance support to help businesses improve customer satisfaction and daily operations.