Hi! I'm Dana, a detail-oriented and dependable Virtual Assistant with over two years of experience supporting U.S.-based healthcare providers. I specialize in administrative operations, patient support, medical billing, insurance coordination, and EMR management.
Throughout my experience, I've worked closely with medical practices to keep daily operations organized and efficient. I'm comfortable handling administrative tasks independently while maintaining accuracy, professionalism, and patient confidentiality.
My skills include:
-Executive and administrative support
-Calendar, inbox, and schedule management
-Project coordination and follow-up tracking
-Google Workspace (Gmail, Calendar, Docs, Sheets, Drive) and Microsoft Office
-Meeting coordination, documentation, and SOP creation
-Research, data entry, and accurate documentation
-AI-assisted drafting, summarization, and workflow improvement
-Medical billing, insurance claims follow-up, and insurance verification
-Electronic Medical Records (EMR/EHR) and HIPAA-compliant administrative support
I'm highly organized, a fast learner, and committed to delivering quality work with minimal supervision. I take pride in being reliable, proactive, and easy to work with. My goal is to help healthcare professionals stay organized so they can focus on providing excellent patient care.
I'm currently seeking a long-term opportunity where I can contribute my administrative and medical VA experience while continuing to grow professionally.
