Hello!
I’m Franchezka, a versatile professional who loves solving complex challenges behind the scenes. I combine technical expertise, UX insights, civil engineering experience, and on-site project management to help businesses and teams run smoothly. I enjoy making systems intuitive, scalable, and reliable, so teams can focus on growth and results.
Programming & Data Analytics
I use Python and SQL to automate workflows and analyze data, and I specialize in Google Analytics (GA4), Tag Manager, Looker Studio, and Pipedrive CRM to provide actionable insights. I also work with Agentic AI Framework, energy market analytics, and wholesale electricity market data analysis, helping clients make smart, data-driven decisions.
Website, Cloud & Technical Support
I manage websites and cloud systems with WordPress, GoDaddy, cPanel, Cloud Servers, AWS, Microsoft Azure, and GCP, while ensuring security and reliability with SSL/HTTPS, DNS troubleshooting, server access control, and website security monitoring.
UX & Human-Centered Design
I create intuitive experiences using Figma, FigJam, UX research, user journey mapping, usability testing, and human factors design. I evaluate interfaces and build design systems that reduce errors, improve efficiency, and scale effectively. I also apply mathematics in UX—including statistics, probability, optimization, and linear algebra—to inform evidence-based design decisions.
Project Management & Collaboration
I support teams and executives using Trello, Asana, Jira, Agile workflows, and provide project coordination and executive assistance to ensure complex projects run smoothly.
Marketing & Social Media Platforms
I help businesses grow their online presence with Meta Business Suite, Facebook & Instagram Ads Manager, LinkedIn Campaign Manager, Google Ads, Google Business Profile Management, Marketing Analytics Dashboards, and Canva.
Civil Engineering & On-Site Experience
I bring hands-on on-site construction and management experience, including buildings, piers, and fiber optic cable deployments. I also work with Civil 3D, AutoCAD, SketchUp, Revit, GIS mapping, renewable energy site assessment, and spatial data analysis, bridging engineering and digital workflows.
I thrive on projects where technical, analytical, operational, and human-centered problem solving intersect. Whether it’s building secure cloud systems, designing UX for complex internal tools, optimizing data dashboards, or managing civil engineering projects, I enjoy making systems work reliably behind the scenes so teams can focus on results.
-------
Outside of work, I’m naturally curious and love figuring out how things work, whether it’s a tricky problem at work or just learning something new for fun. I enjoy playing badminton on weekends and spending time with my three cats, who always manage to distract me during deep focus sessions. A personal milestone I’m proud of is that I learned how to swim at 30 years old, overcoming a long-standing fear of water—a small challenge that reminded me how rewarding it is to face fears and keep learning. On a perfect day, you’ll find me reading a thriller novel while sipping coffee by the swimming pool surrounded by trees, enjoying the gentle breeze, filtered sunlight, and calm of the water. I’m friendly, approachable, and always enjoy connecting with people who share a passion for curiosity, problem-solving, and growth.