I am a dedicated and hardworking professional with experience in customer service, voice support, and back-office operations from my time at Foundever handling the FedEx and AvidXchange accounts. My experience strengthened my communication, problem-solving, multitasking, and administrative skills while working in fast-paced environments and assisting international customers professionally.
I am skilled in handling customer concerns, tracking shipments, scheduling pickups, processing documentation, and managing tickets for delayed or lost packages using tools such as Salesforce, FTrack, One Source, and SitePay. I also value accuracy, organization, teamwork, and professionalism in every task I handle.
As a worker, I aim to become someone who is reliable, adaptable, and committed to continuous growth. I want to contribute positively to the company through quality work, strong work ethic, and excellent customer service. I believe that a good employee is not only productive but also willing to learn, communicate effectively, and help create a positive working environment.
“Choose a job you love, and you will never have to work a day in your life.” — Confucius
