Hi! I’m Marjel Aguas, a reliable, detail-oriented, and hardworking Virtual Assistant with experience in customer support, technical support, administrative assistance, and e-commerce support. I am currently looking for long-term opportunities as a General Virtual Assistant, Executive Virtual Assistant, and E-Commerce VA for Shopify and Amazon.
I have experience handling customer concerns through chat, email, and phone support while maintaining professionalism, accuracy, and customer satisfaction. I am skilled in multitasking, problem-solving, and managing tasks efficiently in fast-paced environments. I can work independently with minimal supervision and always aim to deliver high-quality results on time.
I can assist with:
-Administrative Support
-Executive Assistance
-Email & Calendar Management
-Customer Service & Technical Support
-Shopify & Amazon Store Assistance
-Product Listing & Product Research
-Order Processing & Inventory Monitoring
-Data Entry & Internet Research
-CRM & Ticketing Systems
-Social Media Assistance
-Microsoft Office & Google Workspace
-File Organization & Documentation
As a graduate of Entrepreneurship, I developed strong business, communication, and organizational skills. During my academic journey, I participated in product development and sales projects, conducted feasibility studies, performed market research, and collaborated with teams to achieve business goals. These experiences strengthened my ability to manage projects, communicate effectively, and understand customer needs.
I am a fast learner who is eager to learn new tools, systems, and processes. I am highly adaptable, organized, and committed to helping businesses grow by providing dependable virtual assistance and excellent customer support. I value professionalism, honesty, teamwork, and continuous improvement in every task I handle.
I am excited to work with clients who are looking for a trustworthy and dedicated Virtual Assistant who can contribute positively to their business operations and overall success.
