Customer Support Specialist | 5+ Years Experience | Phone, Email & Chat | CRM Expert | Appointment Setter

I’m Frances Nicole, a reliable and hardworking professional with 5+ years of experience in customer support, admin tasks, and digital marketing. I’ve worked with international clients through phone, email, and chat support, helping customers while keeping operations organized and efficient.
I’m experienced with tools like Salesforce, Zendesk, HubSpot, Zoho, Calendly, Canva, and Google Workspace. I can help with customer service, appointment setting, inbox management, social media support, data entry, and basic digital marketing.
I’m highly adaptable, detail-oriented, and comfortable working independently in fast-paced remote environments. As a solo parent, I value stability, professionalism, and long-term growth, and I always give my best in every role I take on.