Detail-oriented SAP BW Support Analyst and Business Architecture Analyst with nearly 8 years of experience supporting enterprise data warehousing, reporting solutions, and business operations within global organizations.
Experienced in SAP BW production support, incident and service request management, troubleshooting data and reporting issues, stakeholder coordination, and business process support.
Proven ability to gather requirements, prepare documentation, manage operational tasks, and collaborate with cross-functional teams to deliver reliable solutions and maintain business continuity. Strong analytical, organizational, and communication skills with a track record of providing excellent user support, resolving issues within SLA targets, and driving
continuous process improvements
