I am a Travel Operations and Client Support Specialist with 3 years of experience in a travel agency, handling end-to-end travel services including visa processing, itinerary preparation, travel inquiries, and tour coordination.
I manage client communication across email, Messenger, Viber, and WhatsApp, and assist in converting inquiries into confirmed bookings. My experience also includes verifying visa requirements, creating quotations, coordinating with tour operators, and maintaining client records.
In addition, I handle administrative tasks such as invoicing, scheduling, lead follow-ups, and document submission to visa centers, often working independently as the sole staff member in the agency.
I am proficient in Google Workspace, Microsoft Office, Canva as well as Airline website ticketing, and I am seeking a part-time remote opportunity where I can apply my experience in customer support, travel coordination, and virtual assistance.
