I am a dedicated and detail-oriented professional with experience in customer service, administrative support, data entry, and web development. My background includes assisting with financial record management at Laguna University, handling customer billing inquiries and issue resolution as a Customer Experience Agent at Alorica, and developing websites for international clients as a Freelance Web Developer. Through these experiences, I have developed strong communication, problem-solving, organizational, and technical skills while working in fast-paced environments.
I am proficient in Microsoft Office applications, data encoding, customer support, and basic web development technologies such as HTML, CSS, JavaScript, PHP, Laravel, Java, and SQL. I am eager to continue growing professionally, contribute to a dynamic team, and apply my skills to help organizations achieve their goals while delivering excellent service to clients and customers.
