Virtual Assistant | Customer Support | Executive Assistant | Healthcare VA | CRM Experience

Hi! I'm Hazel, a Virtual Assistant and Customer Support Specialist with experience supporting US customers in fast-paced remote environments.

I previously worked as a Customer Service Representative where I handled customer inquiries, order concerns, account issues, and documentation while maintaining high-quality service. I'm comfortable using CRM systems, Google Workspace, Microsoft Office, Slack, Trello, Shopify, Gorgias, and Intercom, and I'm always willing to learn new tools quickly.

I also have a background in healthcare studies, which has strengthened my attention to detail, organization, and ability to handle confidential information responsibly.

I'm reliable, organized, easy to work with, and enjoy helping businesses stay organized while providing excellent customer support. Whether it's email management, scheduling, administrative tasks, customer service, or e-commerce support, I always strive to deliver accurate and efficient work.

SKILLS:
Virtual Assistant
Executive Assistant
Customer Support
Customer Service
Administrative Assistant<8efe80624d780eba0c6493ec45140364>Email Management
Calendar Management
Appointment Scheduling
CRM
Google Workspace
Microsoft Office
Shopify
Intercom
Slack
Trello
HIPAA (training, not experience)
Data Entry
E-commerce
Healthcare Support