I help businesses stay organized, support customers effectively, and keep daily operations running smoothly through strong communication, administrative support, account management, and attention to detail.
I am a Management Accounting graduate with over 3 years of experience in customer service, billing support, technical support, sales, account management, and administrative tasks. Throughout my career, I have handled customer inquiries, resolved complex issues, maintained accurate records, managed account-related concerns, and provided professional support in fast-paced environments. These experiences have strengthened my communication, problem-solving, organization, and multitasking abilities.
My skills include customer service, email management, calendar management, appointment scheduling, data entry, documentation, CRM management, billing support, account management, and administrative support. I am proficient in Microsoft Excel, Microsoft Word, Google Sheets, Google Workspace, Microsoft Outlook, CRM systems, Zoom, Microsoft Teams, Google Meet, Canva, ChatGPT, and Google Gemini. I am also currently expanding my bookkeeping knowledge through QuickBooks Online and Xero training.
I am available for full-time remote work and can work across US, UK, and Australian time zones. My remote work setup includes Globe Fiber internet with TM/Globe mobile data backup, a dedicated workspace, dual monitors, a noise-cancelling headset, and an HD webcam.
I am seeking a long-term opportunity where I can contribute to a company's growth while continuing to develop my professional skills. I take pride in being dependable, organized, adaptable, and committed to delivering quality work that clients can rely on.
