Versatile BPO professional with over 4.8 years of experience driving excellence in international customer service, digital content moderation, and high-impact video production. Proven ability to navigate complex policy environments while maintaining a "customer-first" approach. Expert in visual storytelling, leveraging mobile-first editing techniques to create authentic, high-retention content tailored to current algorithmic trends. Committed to delivering seamless support experiences and polished digital media that resonates with modern audiences
