Hi, I'm Jennel.
I am an experienced Virtual Assistant with over 7 years of combined experience in customer service, technical support, insurance claims, and administrative support. I have worked with both Australian and US clients, helping businesses deliver excellent customer service while maintaining efficient day-to-day operations.
My experience includes customer support, appointment scheduling, email and calendar management, data entry, insurance claims processing, insurance verification, and administrative assistance. I also have experience supporting a dental practice with patient scheduling, insurance verification, treatment coordination, and claims follow-up.
I am highly organized, detail-oriented, and comfortable working independently in a remote environment. I take pride in being reliable, proactive, and committed to providing high-quality support to both clients and customers.
My key skills include:
• Customer Service
• Administrative Support
• Virtual Assistance
• Appointment Scheduling
• Email & Calendar Management
• Data Entry
• Insurance Claims & Verification
• Dental & Healthcare Support
• Microsoft Office
• Google Workspace
• CRM Systems
I am currently seeking long-term opportunities with Australian, US, or international clients where I can contribute my skills, continue learning, and help businesses grow through dependable and professional support.
Thank you for visiting my profile. I look forward to working with you.
