I help healthcare providers, business owners, and operations teams stay organized by managing administrative workflows, coordinating schedules, handling high-volume communications, and maintaining accurate records. With experience in healthcare prior authorization and transportation dispatch, I am comfortable working in fast-paced environments where accuracy, confidentiality, and responsiveness are essential.
My background includes processing prescription prior authorizations, auditing documentation for Medicare Part D and commercial insurance compliance, managing high-volume inbound and outbound communications, coordinating real-time transportation schedules, and maintaining detailed operational records. I have consistently delivered accurate work while handling time-sensitive tasks and protecting confidential information under HIPAA guidelines.
I work confidently with Cover-----------ds, PAS, PANDA, Advocate Central, Microsoft Outlook, Microsoft Teams, Zoom, Genesys Cloud, RingCentral, Microsoft Excel, Google Sheets, Microsoft Office, AutoFleet, Marandy (Map), Notion, Calendly, Google Calendar, Slack, Asana and Trello.
I am available for Full------------time work and can work during US EST/PST, UK GMT, or AU AEST hours depending on your business needs. I am looking for a long-term opportunity where I can become a dependable member of your team, contribute consistently, and grow with the company.
I take pride in being organized, dependable, and easy to work with. I learn new systems quickly, communicate professionally, and treat every task with the same level of accuracy and accountability, whether it involves executive support, healthcare administration, or daily operations.