I help businesses turn customer conversations into organized records, stronger relationships, and sales opportunities.
I’m a Sales Virtual Assistant with 1 year of BPO experience in inbound revenue generation and customer service at Vivint. My background covers sales support, customer account management, appointment scheduling, order tracking, billing assistance, email and chat support, and CRM updates using Salesforce. I’m comfortable working in fast-paced environments where accuracy, communication, and follow-through matter every day.
During my time at Vivint, I handled 50+ customer interactions daily while supporting both customer service and inbound sales operations. I maintained a perfect 5.00 CSAT score, achieved strong call resolution performance, and was recognized as a Top Agent of the Week. In my inbound revenue role, I ranked Top Revenue Sold of the Week with $5,204 in revenue sold and generated $16,509 in total revenue sold. These experiences helped me build skills in lead tracking, follow-up communication, customer support, order processing, and sales administration.
I’m currently working toward building my career as a Sales Virtual Assistant, Customer Service VA, or Sales Support VA. I’m looking to support businesses that need a reliable remote tea-----------mber who understands CRM systems, communicates clearly with customers, and helps keep sales and support operations organized.
