About Me:
Hi! I am Renzo, a detail-oriented Quality Assurance Engineer and Application Support Analyst with over 3 years of hands-on experience delivering high-quality, user-ready software solutions. I specialize in web, mobile, and API testing within fast-paced Agile/Scrum environments.
Throughout my career, I have successfully collaborated with cross-functional teams (Developers, Project Managers, and System Analysts) to identify critical defects, design comprehensive test cases, and significantly improve system reliability. My experience spans fintech and payment gateway services, enterprise telephony platforms, and reporting systems.
Whether you need a meticulous tester to conduct end-to-end manual testing, run API checks on Postman, or handle User Acceptance Testing (UAT) with your stakeholders, I am equipped to ensure your product is seamless and bug-free before deployment.
Core Competencies & Skills
Testing Methodologies: Functional, Regression, UAT, Performance, End-to-End Testing
Platforms & Tools: Web & Mobile Applications, Postman (API Testing), Playwright (Automation exposure)
Databases & Reporting: SQL (Querying & Data Validation), SSRS Reporting Systems
Specialized Systems: Genesys Cloud (Telephony Integration), Aspect Software (Alvaria Platform), Payment Gateways
Documentation: Test Case Design, UAT Scripts, User Manuals, Incident Investigation & Bug Tracking
Project Framework: Agile / Scru-----------thodology
Professional Experience Quick View
Software Tester | NTT DATA Payment Services (Apr 2024 - Mar 2026)
Tested web and admin portals, executed API tests via Postman, and supported stakeholder UAT.
Quality Assurance Engineer | Trends and Technology Inc (Dec 2021 - Apr 2024)
Conducted functional testing, authored client-facing user manuals, and led QA presentations.
Education
Bachelor of Science in Information Technology | Laguna State Polytechnic University
