Customer Service Representative with 4 years of experience providing exceptional customer support through voice, chat, and email channels across various accounts. Skilled in handling customer inquiries, resolving issues, managing account concerns, and delivering effective solutions while maintaining excellent customer satisfaction. Trained as a General Virtual Assistant and E-commerce Virtual Assistant, with knowledge in administrative support, online customer service, order management, and assisting business operations. Strong communication, multitasking, problem-solving, and time management skills with the ability to adapt to different customer and business needs.
