Dedicated and detail-oriented professional with over 9 years of experience in collections, customer service, records management, and administrative support. Proven ability to manage client communications, maintain accurate records, process transactions, prepare reports, and meet deadlines in fast-paced environments. Strong organizational, problem-solving, and computer skills, with a background in Computer Systems and Network Technology. Currently expanding expertise in bookkeeping and cloud-based accounting software, including Xero, with a strong commitment to accuracy, efficiency, and continuous learning. Seeking to leverage administrative, financial, and customer service experience in a Virtual Assistant or Bookkeeper role.
