I am a Customer Support and Operations Specialist with experience in inbound and outbound communication, administrative support, and coordination work, combined with a background in site engineering for high-rise construction projects.
This unique combination allows me to support both customer-facing and operational tasks with strong attention to detail, clear communication, and a structured problem-solving approach. I am confident handling customer inquiries, email management, scheduling, data entry, and task coordination while maintaining accuracy and professionalism.
My technical background in construction, basic electrical systems, and solar installations helps me quickly understand industry-specific processes, especially in HVAC, engineering, and technical support environments.
I am C1 (Advanced) in English, highly organized, reliable, and comfortable working independently or within a team. I take ownership of my work, follow instructions carefully, and ensure tasks are completed accurately and on time.
I am seeking a full-time remote role where I can contribute long-term as a Virtual Assistant, Customer Support Representative, or Operations Support Specialist. I am available to start immediately.
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