Organized and detail-oriented General Virtual Assistant and HR Assistant with experience in recruitment support, customer service, scheduling, data management, and administrative operations. Skilled in managing calendars, coordinating interviews, maintaining accurate records, handling email correspondence, and supporting day-to-day business functions to ensure smooth and efficient operations.
In addition to administrative and HR experience, I have a strong customer service background, where I assisted customers with subscription management, processed cancellations and refunds, resolved billing concerns, and ensured accounts were properly updated to prevent future charges. I am experienced in handling customer inquiries professionally while maintaining a high level of accuracy and attention to detail.
Known for being reliable, adaptable, and proactive, I am committed to delivering high-quality support, maintaining confidentiality, and helping businesses stay organized and productive. I am eager to contribute my administrative, customer service, and problem-solving skills to support clients and their business goals.