Bookkeeping VA| QuickBooks and Xero| Inventory Tracking, Bank Reconciliation, and Financial Reporting;E-Commerce VA| Order Management and Customer Service| Helping DTC Brand Scale

Businesses thrive when financial records are accurate, operations run efficiently, and customers receive exceptional service. I help organizations achieve these outcomes by combining accounting knowledge, administrative expertise, analytical problem-solving, and customer operations experience to improve accuracy, streamline workflows, and deliver measurable results.

My accounting foundation began at the Department of Budget and Management (DBM) Regional Office VII, where I gained hands-on experience in bookkeeping, journal entries, bank reconciliation, payroll support, financial documentation, records management, and the e-NGAS accounting system. During my internship, I was entrusted to lead the reconciliation of nearly eight years of office supply inventory records, reviewing approximately 1,000 accounting and inventory documents to support audit readiness. Following the successful completion of the project, I was reappointed under a Job Order appointment in recognition of my performance.

I further developed my professional expertise through more than five years with TTEC and Accenture, supporting customers in high-volume environments while specializing in account analysis, documentation, compliance, process improvement, technical troubleshooting, logistics coordination, and consultative problem-solving. I consistently exceeded performance expectations and was frequently selected to mentor new employees and support colleagues with complex operational scenarios.

Today, I am strengthening my accounting expertise through TESDA Bookkeeping NC III certification, QuickBooks Online Accountant training, and Xero Advisor preparation. My long-term goal is to help organizations make better business decisions by combining financial accuracy, operational efficiency, and data-driven analysis.

Areas of Expertise

• Bookkeeping & Financial Recordkeeping

• Bank Reconciliation & Financial Documentation

• Administrative & Office Operations

• Records & Document Management

• Process Improvement

• Microsoft Excel & Business Reporting

• Customer Support & Customer Success

• Account Analysis & Problem Resolution

• Tea-----------ntoring & Knowledge Sharing

I am open to remote opportunities in Accounting, Bookkeeping, Administrative Support, Customer Support, and Business Operations, where I can contribute through integrity, continuous learning, and a commitment to operational excellence.