As an Industrial Engineering graduate and Certified Six Sigma Yellow Belt, I specialize in e-commerce operations, administrative support, and process optimization to help businesses improve efficiency and maintain accurate, well-organized systems.
With 5+ years of experience, I have supported international e-commerce operations through order processing, payment verification, customer support, and data management, ensuring accuracy and efficient workflow execution.
How I Can Support Your Business
• Administrative Support – Email management, calendar management, file organization, data entry, and record keeping
• Data Management & Research – Data organization, online research, spreadsheet management, and record tracking
• E-Commerce Operations – Order processing, order fulfillment, payment verification, digital product management, inventory tracking, and customer support
• Customer Service – Responding to inquiries, resolving issues, and ensuring positive customer experiences
• Process Improvement – Workflow optimization, SOP documentation, process mapping, and efficiency improvement
Technical Skills
• Microsoft Office (Excel, Word, PowerPoint)
• Google Workspace (Docs, Sheets, Drive, Gmail)
• Canva
• Email Management
• Data Entry and Record Management
• Online Research
I am detail-oriented, dependable, highly organized, and capable of working independently with minimal supervision. I am committed to delivering accurate, high-quality work, meeting deadlines, and helping businesses operate more efficiently and grow successfully.
I’m ready to support your business with reliable e-commerce operations and efficient administrative systems.
