I am a reliable and detail-oriented professional with experience in customer service, data processing, and technical support. Currently, I work as a Customer Service Representative at Teleperformance, supporting Truist Bank customers in the United States. My role involves assisting clients with account security, debit and credit card concerns, dispute resolution, and account verification while maintaining strict confidentiality and professionalism.
I also have experience working with the Philippine Statistics Authority (PSA) as a Data Processor and Enumerator, where I developed strong skills in data entry, validation, and record management. Additionally, I have provided technical support for COMELEC, helping resolve operational and technical issues during elections.
With strong communication, organizational, and problem-solving skills, I am confident in handling administrative tasks, customer support, data entry, email management, and other Virtual Assistant responsibilities. I am a willing to learn, highly adaptable, and committed to delivering quality work that helps clients achieve their goals.
