Hello! My name is Daniel, and I am a Japanese bilingual professional with experience in IT support, customer service, content moderation, translation, and interpretation.
I have worked with international companies and Japanese clients, providing support in Japanese, English, and Filipino. My professional background includes technical support, helpdesk operations, content moderation, customer service, translation, and business communication.
My key skills include:
• Japanese-English Translation and Interpretation
• IT Helpdesk Support (Level 1 & Level 2)
• Windows and Mac OS Troubleshooting
• Customer Support via Email, Chat, and Phone
• Content Moderation and Quality Review
• SAP and ERP Support
• ServiceNow Ticket Management
• Source-to-Pay (S2P) Support
• Data Entry and Documentation
• Cross-Cultural Communication
I previously worked in Japan for three years, which helped me develop a strong understanding of Japanese language, culture, and workplace expectations.
I am known for being dependable, detail-oriented, professional, and committed to delivering high-quality work. I am always willing to learn new tools and processes to help businesses achieve their goals.
I am currently seeking a long-term remote opportunity where I can contribute my language skills, technical expertise, and customer service experience to support clients and organizations worldwide.
Thank you for visiting my profile.
I look forward to working with you!
