I'm a dedicated Medical Virtual Assistant and Revenue Cycle Management Specialist with over six years of experience supporting healthcare providers through medical billing, patient coordination, executive assistance, and clinic operations.
Throughout my career, I've worked closely with outpatient healthcare practices, helping providers streamline their day-to-day operations while delivering a positive experience for patients. My experience includes medical billing, insurance verification, claims submission, denial management, accounts receivable follow-up, patient scheduling, referral coordination, medical documentation, provider communication, executive support, and administrative workflow management.
In my most recent role, I supported a confidential outpatient healthcare clinic where I managed patient scheduling, maintained accurate patient demographics and insurance information, coordinated referrals, organized medical records, prepared operational reports, created workflow trackers, and developed patient education materials. I also worked directly with the practice owner, providing executive administrative support and helping improve clinic efficiency.
Prior to that, I spent more than five years in Medical Billing, managing full-cycle Revenue Cycle Management, including insurance verification, claims submission, denial resolution, appeals, and accounts receivable management. This experience strengthened my attention to detail, problem-solving skills, and understanding of healthcare reimbursement processes.
I'm experienced with IntakeQ/PracticeQ, KIPU by Avea Solutions, Office Ally, DrChrono, Prompt, CollabMD, Google Workspace, Microsoft Office, and other cloud-based tools. I'm quick to learn new systems and enjoy finding practical ways to improve workflows and keep operations organized.
I take pride in being dependable, proactive, and easy to work with. Whether I'm supporting providers, coordinating patient care, managing revenue cycle tasks, or handling executive administrative responsibilities, I approach every task with professionalism, accuracy, and a genuine commitment to helping the practice succeed.
If you're looking for someone who can confidently manage both the clinical administrative side and the business side of your healthcare practice, I'd love the opportunity to be part of your team.
