Real Estate Leasing| Property Management | Resale Services | Lead Management | Appointment Setting | Executive Assistant | Administrative Coordinator
I am a Certified Leasing Specialist with background in leasing operations, property management and customer service.
In my most recent role as a Leasing and Resale Management Services Officer at Community Property Managers Group, Inc. , I oversee the leasing operations for both residential and commercial units, manage a team of Leasing and Resale Associates, and ensure strong client relationships while driving financial performance for the department by developing and implementing revenue-generating strategies to meet annual KPIs, including occupancy rates and financial goals.
My current function includes:
• Oversee the financial performance of the Leasing and Resale Management Services (LRMS) department.
• Manage a team of Leasing and Resale Associates to ensure optimal occupancy and tenant retention, both for commercial and residential leasing.
• Develop and implement revenue-generating strategies to meet annual KPIs, including occupancy rates and financial goals.
• Oversee the end-to-end leasing process across multiple locations, from prospecting tenants to contract execution, including lease management and tenant relations
• Prepare the yearly budget of the department and monitor the monthly performance of the team to ensure that targets are met.
• Ensure timely completion of all required documentation and high-quality customer service.
• Lead generation, qualification and nurturing.
I also have experience in Asset Management, particularly:
• Handled delinquent mortgage accounts by negotiating payment programs aligned with company policies.
• Assessed borrower profiles to recommend payment solutions to management.
• Responsible for originating, negotiating, and closing payment programs for foreclosed loan accounts
• Conducted lead generation through field visits and follow-ups.
Prior to joining the Leasing and Resale industry, I was once an Executive Assistant to the President and CEO of Phinma Properties, a Real Estate developer.
My responsibilities included managing executive schedules, coordinating meetings, preparing reports and presentation materials, drafting executive correspondence, and ensuring seamless communication among various departments.
In addition to executive support, I monitored departmental deliverables, maintained confidential records, and facilitated efficient internal workflows to help management achieve organizational objectives. I also served as a liaison for external partners and assisted in handling customer concerns elevated to the Office of the President, ensuring timely resolution and customer satisfaction.
One of my notable contributions was assisting the Business Resiliency Team in developing and implementing business continuity and crisis management plans. This experience strengthened my organizational, analytical, and problem-solving skills while enhancing my ability to perform effectively under pressure.
I take pride in my professionalism, attention to detail, discretion in handling confidential information, and ability to build positive working relationships across all levels of an organization. I am highly proficient in coordinating multiple priorities simultaneously while maintaining accuracy and efficiency.
Qualifications:
10 years experience in the leasing business, with additional 3 years in an Asset Management company
5 years experience as an Executive Assistant
10 years work experience in an Insurance company
Bachelor's Degree holder
Certified Leasing Specialist
Amenable to work from 6pm to 10pm, or 4am to 8am Manila Time
