Detail-oriented and highly organized professional with experience in quality assurance, customer service, sales, and performance analysis within the BPO industry. Proven ability to manage administrative tasks, monitor quality standards, analyze data, and communicate effectively with clients and tea-----------mbers. Skilled in customer relationship management, reporting, process improvement, and using productivity tools such as Microsoft Office and Google Workspace. Adept at multitasking, maintaining accuracy, and delivering excellent support in fast-paced remote work environments.
