I am a dedicated and detail-oriented Customer Service Associate with experience providing support through Zendesk, email, live chat, and social media platforms. I have handled customer inquiries across various e-commerce channels, including Shopee, Lazada, TikTok Shop, Facebook, Instagram, X (Twitter), and company websites.
My experience includes customer support, ticket management, order tracking, issue resolution, data entry, record maintenance, and administrative tasks. I am skilled at communicating professionally with customers, managing multiple tasks efficiently, and maintaining accurate records while delivering excellent service.
I am a fast learner, highly organized, and committed to helping businesses improve customer satisfaction and operational efficiency. Whether it's responding to customer inquiries, managing support tickets, processing orders, or assisting with administrative tasks, I strive to provide reliable and high-quality work.
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