Customer Service & Support Specialist with 4+ years of experience in the BPO industry.
Skilled in handling T-Mobile accounts including billing, plan changes, technical troubleshooting, and sales/upselling and GoDaddy-related services such as domain/hosting management, email setup, and account support.
Proficient in CRM tools, Microsoft Office, Zendesk, E-Commerce shopify and ticketing systems.
Detail-oriented, reliable, and focused on delivering excellent service and meeting targets.
Ready to work remotely as a Virtual Assistant or Support Specialist.
