Senior Insurance Operations Analyst | ex-Accenture Senior Analyst
I built my insurance career in Singapore — one of Asia's most regulated financial markets — operating under MAS, GIA, and PDPA standards for over a decade. If you need someone who treats compliance, client data, and accuracy as non-negotiables, that's the standard I bring.
With 12+ years across Singapore and the Philippines, I specialize in insurance operations, remote sales advisory, and financial services support — for clients who need more than a VA. They need someone who already knows the industry.
Singapore experience (12+ years, MAS/GIA/PDPA regulated):
Worked across bancassurance advisory and senior customer service roles in one of Asia's most demanding compliance environments. I understand what it means to operate under strict regulatory oversight — not just theoretically, but daily.
Current role — Licensed Financial Wealth Planner, FWD Life Philippines:
I conduct financial needs analysis, build personalized protection and wealth strategies, and manage long-term client portfolios. My practice is built on trust, not transactions.
BPO-grade foundation — Accenture Philippines (5 years, Senior Analyst & Quality Auditor):
Processed insurance enrollments for Aetna (US) at 99.5% accuracy under strict SLA requirements. That discipline has never left.
Remote sales & advisory — outbound client engagement, objection handling, pipeline management, CRM
Insurance VA & operations — policy processing, renewals, amendments, client documentation, data entry
Customer service (insurance-focused) — inbound/outbound handling, complaint resolution, retention, compliant communication
Credentials and certifications:
Singapore College of Insurance — MAS-aligned regulatory qualifications.
BCP | PGI | HI | COMGI
100% score — Traditional Life Licensing Exam (Philippine Insurance Commission)
88% score — Variable Life Exam (Philippine Insurance Commission)
All certifications passed on first attempt.
