Hello! I'm Christian Boy Llupar, and I am an Executive Virtual Assistant specializing in E-commerce (Amazon & Shopify), Customer Support, and Technical Support.
I bring 4 years of experience in Customer Service and Technical Support and 1 year of experience in E-commerce operations, helping businesses deliver excellent customer experiences while ensuring smooth day-to-day operations.
I support online businesses and e-commerce sellers by providing reliable assistance in handling customers, resolving issues, and managing operational tasks efficiently.
What I Offer?
Professional Customer Support via chat, email, and phone
Efficient Technical Support and troubleshooting
Amazon Seller Support (order management, refunds, returns, customer inquiries, and basic listing support)
Shopify Store Support (order tracking, customer service, and post-purchase assistance)
CRM and ticket management for organized and timely resolution of customer concerns
Fast and accurate handling of repetitive and high-volume tasks
Support in improving customer satisfaction and retention
Why Choose Me?
4 years of solid experience in Customer Service and Technical Support
E-commerce experience (Amazon & Shopify) with real operational exposure
Strong problem-solving and communication skills
Detail-oriented, reliable, and highly organized
Able to work independently with minimal supervision
Quick learner and adaptable to new tools and systems
Committed to delivering high-quality and consistent support
I am eager to contribute to your team's success by providing reliable support and innovative solutions. Let's discuss how can I help you achieve your goals!
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