Results-driven Customer Service Professional with over 5 years of experience in high-volume call centers. Passionate about delivering exceptional support and transforming challenging customer interactions into positive brand experiences. Eager to leverage active listening and problem-solving skills to provide first-rate assistance as a Customer Service Representative.
With 5+ years of experience, I manage end-to-end discovery for inbound and outbound pipelines and expertly audit sensitive medical and financial data to convert raw leads into highly qualified legal retainers.
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