Results-driven Business Intelligence and Resource Planning professional with 7+ years of experience at Kitopi, one of the GCC's largest cloud kitchen operators. I specialize in building Power BI dashboards, automating workflows using Zapier (100+ flows), integrating multi-source data, and managing enterprise platforms including Salesforce, Genesys, and Adrenalin HRIS.
I have built dashboards used by senior management for staff incentives and operational decisions, co-developed a Microsoft PowerApps scheduling tool adopted across ~200 locations, and managed end-to-end workforce scheduling for 70+ employees across 4 teams simultaneously.
Currently based in Dubai and open to remote freelance or full-time online work — available for both short-term projects and long-term engagements.
Tools: Power BI · DAX · SQL · Microsoft Fabric · Zapier · PowerApps · Salesforce · Genesys · Adrenalin HRIS · Rasayel · Zoho · Looker · Advanced Excel
