I provide hands-on IT Technical Support focused on resolving technical issues, supporting users, and keeping workplace systems operational.
In my current role, I handle 50+ technical support tickets daily, troubleshooting Windows, hardware, software, devices, and other technical concerns. I also support device deployment, IT asset management, technical documentation, and NovaStar LED system troubleshooting.
Beyond IT support, I can assist remote teams with administrative tasks, documentation, data organization, communication, and day-to-day technical assistance.
Tools: Windows, Microsoft 365, Excel, Word, Teams, Google Workspace, Zoom, Slack, Notion, Canva, ChatGPT, Gemini, Microsoft Copilot, PE-DESIGN 10, Photoshop, and Illustrator
Services:
• IT Technical & Help Desk Support
• Windows, Hardware & Software Troubleshooting
• Device Deployment & Setup
• IT Asset Management
• Technical Documentation
• Remote Technical Support
• Administrative & Virtual Assistant Support
• Data & Document Management
• Microsoft 365 & Google Workspace Support
• User Support & Issue Resolution
I help teams identify technical problems, resolve user issues, deploy and manage devices, maintain IT records, and handle support tasks that keep daily operations moving.
