Hey there! I am excited to join your team and bring my expertise in chargebacks to the table. In my previous role at Capital One Bank as a Chargeback Disputes and Claims Representative, I gained invaluable insight into the intricacies of the chargeback process. I was responsible for making case decisions, giving me a deep understanding of the information card issuers seek in chargeback responses to ensure favorable outcomes. Additionally, I have experience as a Chargeback Representative at PayPal and currently manage chargeback responsibilities for various clients on Upwork. I handle transactions through QuickBooks, Shopify Pay, Pay Compass, Authorize, Affirm, Klarna, Airwallex, Afterpay, and Stripe. My experience covers the full spectrum of chargeback management, including monitoring, analyzing chargebacks, and crafting meticulous responses to banks and payment processors. I am confident in my ability to consistently deliver high-quality results that exceed expectations. I look forward to discussing how my skills and background align with your needs.
