Quality Assurance professional with 9+ years of experience across insurance, healthcare, and technology, delivering reliable software through structured testing and business process validation. Expertise in Manual Testing, Functional Testing, Integration Testing, Regression Testing, Exploratory Testing, UAT, API Testing, SQL, Database Validation, Defect Management, and Root Cause Analysis. Proficient with Postman, Jira, Confluence, ServiceNow, ALM, Tricentis TOSCA, AWS S3, RDS, Lambda, CloudWatch, Power Apps, and SharePoint. Strong analytical and troubleshooting skills with proven ability to collaborate across technical and business teams to deliver high-quality, reliable, and business-aligned solutions.