Results-driven and detail-oriented Business Administration graduate majoring in Marketing with more than six years of combined experience in customer service, office administration, and loan processing. Demonstrated ability to manage loan applications, conduct client verification, prepare loan quotations, maintain accurate documentation, and perform data encoding with efficiency and attention to detail. Experienced in providing professional assistance to retired Philippine Army clients while ensuring confidentiality, accuracy, and compliance with company procedures.
Skilled in administrative support functions, including records management, office budget monitoring, bill payments, and coordinating office operational needs to maintain smooth day-to-day activities. Adept at building positive client relationships, resolving inquiries, and delivering excellent customer service through strong communication and interpersonal skills. Proficient in Microsoft Office applications, particularly Word, Excel, and PowerPoint, with the ability to multitask, work under pressure, and meet deadlines in fast-paced environments.
Possesses a strong foundation in marketing principles, customer relations, and business operations, combined with a commitment to continuous learning, professionalism, and contributing to organizational growth and success.
Core Skills
•Loan Processing and Documentation Management
•Client Verification and Information Validation
•Loan Quotation Preparation and Data Encoding
•Office Administration and Clerical Support
•Records and Document Management
•Budget Monitoring and Bill Processing
•Customer Service and Client Relations
•Cash Handling and Counter Service Operations
•Microsoft Office (Word, Excel, PowerPoint)
•Communication and Interpersonal Skills
•Time Management and Multitasking
•Attention to Detail and Organizational Skills
•Problem Solving and Administrative Coordination
•Marketing and Business Operations Knowledge
