I am a Product and Quality Assurance Specialist with over three years of experience in product operations, project coordination, business requirements, and software testing. I have worked closely with stakeholders and development teams to create specifications and user stories, manage tasks through Jira, conduct product testing, document issues, and support successful product delivery.
I also have experience improving workflows through Google Sheets reporting and automation, including data cleanup, tracking, and notification processes. My technical skills include manual and automated testing with Selenium, UI/UX validation, SEO analysis, Microsoft Office, and Google Analytics. I regularly use AI tools such as ChatGPT, Gemini, and Claude for research, documentation, problem-solving, and workflow improvement.
I am organized, detail-oriented, reliable, and comfortable learning new platforms. I am best suited for roles in product operations, project coordination, quality assurance, technical support, or virtual assistance.
