I'm a BS Information Technology graduate with a Cyber Security specialization and hands-on experience building AI automation and technical solutions. I'm currently looking for an opportunity as an Automation VA, Technical VA, or AI Automation Assistant where I can apply my project experience while continuing to grow professionally.
I build workflow automations using n8n, Make, and Zapier, with experience working with REST APIs, webhooks, JSON, Google Sheets, and AI APIs.
Automation projects I've built include:
• AI Lead Management & Routing System — an approximately 18-node n8n workflow covering webhook intake, data validation, duplicate detection, Google Sheets integration, Gemini AI classification, confidence-based routing, a custom Python/Flask scoring API, human review, execution logging, and notifications.
• Omnichannel Lead Follow-Up & Recovery System — a state-based automation with approximately 5 logical states covering response detection, follow-up progression, retry handling, delivery-failure escalation, and execution logging. I also translated the core workflow logic between n8n and Zapier.
• AI Customer Support Automation — an automation project focused on handling customer inquiries and routing information through AI-assisted workflows.
I also completed an IT Support Internship at Elyon Solutions International Inc. from January 27 to May 21, 2026, where I supported Odoo ERP users across Sales, Purchase, Inventory, and Accounting and assisted with troubleshooting, testing, configuration, documentation, and helpdesk support.
I'm comfortable troubleshooting workflows, working with APIs, documenting systems, and learning new tools independently. I'm particularly interested in AI automation, workflow automation, integrations, and technical VA work.
Portfolio and project walkthroughs are available upon request.
