Profile Summary:
Experienced Virtual Dental Admin Assistant with over 3 years of expertise supporting dental offices in Alaska and Washington. Proficient in key administrative tasks including insurance verification, claims processing, account aging, payment posting, and managing inbound and outbound calls. Recognized for exceptional organizational skills, attention to detail, and a proactive approach in providing outstanding customer service and administrative support.
About Me:
I am a dedicated and detail-oriented Virtual Dental Admin Assistant with a robust background in managing various administrative tasks within dental practices. My experience spans over two years working with offices in Alaska and Washington, where I excelled in handling insurance verifications, processing claims, managing aging accounts, and accurately posting payments. My role also involved efficiently managing inbound and outbound calls, ensuring effective communication with patients and staff.
Core Skills:
- Insurance Verification: Ensuring accurate and timely verification of patient insurance information.
- Claims Processing: Submitting and tracking dental claims to ensure swift reimbursement.
- Account Aging: Managing patient account aging to maintain financial accuracy and minimize outstanding balances.
- Payment Posting: Accurately posting payments in the system to reflect current account status.
- Call Management: Handling inbound and outbound calls with professionalism and efficiency to address patient inquiries and coordinate with the dental team.
Why I Stand Out:
I pride myself on my ability to work independently while maintaining a high level of collaboration with tea-----------mbers. My strong organizational skills and attention to detail enable me to manage multiple tasks efficiently and effectively. I am committed to delivering excellent administrative support and contributing positively to the success of the team I work with.
Looking Forward:
I am enthusiastic about bringing my experience and skills to a new opportunity where I can continue to contribute to the success of a dynamic dental practice. I am eager to apply my background in dental administration to make a positive impact in a new role.