I am a Healthcare Virtual Assistant with over 3 years of experience supporting a direct primary care practice, specializing in operations, billing workflows, and patient coordination.
In my current role, I go beyond basic administrative tasks and take ownership of day-to-day clinic support, including managing patient communication, handling billing-related concerns, and improving internal workflows. I also assist in training new tea-----------mbers and maintaining organized systems to keep operations running smoothly.
I have hands-on experience with:
Patient scheduling and provider calendar management
Billing workflows, claim issue resolution, and insurance coordination
CRM management (GoHighLevel) and workflow automation
SOP creation and process improvement
Handling sensitive patient communication, including cases involving anxiety and depression
I understand the importance of accuracy, discretion, and empathy when working in a healthcare setting. I am comfortable working independently, supporting teams remotely, and stepping in where needed to ensure continuity of operations.
I am looking for a long-term role where I can contribute to a growing practice and take on more responsibility in operations and team support.
Skills:
Medical Virtual Assistant
Healthcare Administration
Billing & Claims Support
Insurance Verification
Patient Scheduling
CRM Management (GoHighLevel)
EHR/EMR
SOP Development<8efe80624d780eba0c6493ec45140364>Email & Calendar Management
Customer Support
Data Entry
