I’m a Systems Engineer – L2 and Technical Support & Cloud Professional with 8+ years of experience supporting enterprise systems, cloud environments, users, and IT operations in global service desk and technical support environments.
My core experience includes Microsoft 365 administration, Active Directory, Azure, AWS, ServiceNow, identity and access management, incident management, troubleshooting, and technical operations.
Beyond traditional IT support, I’m actively building my skills in full-stack development and business automation. I enjoy turning real-world problems into practical technical solutions that improve processes, reduce repetitive work, and make systems easier to manage.
Technical Focus
• Microsoft 365 Administration
• Active Directory & Identity Management
• Azure & AWS
• ServiceNow & IT Service Management
• Technical Support & IT Service Desk
• Enterprise Systems & Cloud Administration
• Troubleshooting & Incident Management
• Next.js, React, TypeScript & JavaScript
• Supabase & PostgreSQL
• Git & GitHub
• n8n & Zapier Automation
• APIs & Webhooks
• GoHighLevel
• AI-Assisted Workflow Automation
Projects
HIMIG — Praise & Worship Songbook**
I’m building HIMIG, a full-stack worship songbook and team management application designed for KCCC Psalmist.
The application includes a shared song library, lyrics, chords, tabs, Nashville Number Code, key-aware chord transposition, Worship Mode, setlists, team management, role-based permissions, Supabase Authentication and Row Level Security, organization-aware architecture, and PWA/mobile support.
🔗 HIMIG: -----------
n8n Automation Portfolio**
I also build workflow automation and integration solutions using n8n, APIs, webhooks, and business automation platforms.
🔗 Automation Portfolio: -----------
📁 ----------------------c613
What I’m Interested In
I’m interested in opportunities involving:
• Systems Engineering
• Technical Support / L2 Support
• Cloud Administration
• Microsoft 365 Administration
• SaaS & Technical Support
• IT Operations
• Technical Virtual Assistance
• Workflow & Business Automation
• n8n / Zapier Automation
• GoHighLevel
• AI Automation
• Full-Stack Development
• SaaS Application Development
I bring a combination of hands-on enterprise IT experience and a growing background in software development and automation. I enjoy troubleshooting complex problems, learning new technologies, improving processes, and building solutions that have practical business value.
📫 Connect With Me
📧 -----------
💼 LinkedIn: www.-----------/in/micah-traya
💻 GitHub: -----------
📁 ----------------------c613?source=copy_link
Always Learning. Always Building. Always Improving.
