Dedicated Bilingual (English/Spanish) Customer Service Representative with 4+ years of experience supporting U.S.-based clients in healthcare and dental sectors. I specialize in streamlining patient scheduling, verifying insurance details, and managing high-volume call environments with precision.
Core Competencies:
Patient Scheduling & Coordination
Insurance Verification & Billing Support
High-Volume Call Handling
Bilingual Communication (English/Spanish)
HIPAA Compliance & Data Privacy
Tools & Software:
Denticon
Genesys
I am detail-oriented and committed to delivering exceptional support in fast-paced environments. Let’s discuss how I can help optimize your patient experience and administrative workflow.