Software QA with 15 years of experience building and mentoring high-performing QA teams across ERP, Business Intelligence, E-commerce, and Publishing. Known for growing teams from scratch — establishing QA foundations, defining roles and onboarding frameworks, and coaching individuals from junior testers to senior contributors. Currently leading three concurrent delivery streams at Cambridge University Press and Assessment, where I pioneered an AI-integrated testing initiative using Jira Rovo AI, n8n, and Playwright MCP. Certified ISTQB CTAL Test Automation Engineer and Agile Tester, with a track record of delivering predictable, high-quality releases in both Agile and Waterfall environments.
