Seasoned professional with 8+ years of diverse experience in vacation rental management, operations, HR and team development, project management, and digital marketing. Skilled in the full project lifecycle, onboarding and training, process optimization, and guest communications, with a strong track record of aligning business objectives to cost-effective, practical solutions.
Specialized expertise in short-term rental operations across the U.S., Dubai, and Australian markets, including listing optimization, dynamic pricing, resolution management, and review handling. Proven ability to boost occupancy, maximize revenue, and streamline workflows through SOP creation, task management systems and tech-driven strategies.
Recognized for exceptional communication, client service, and problem-solving skills, with the ability to lead cross-functional and remote teams in high-volume, fast-paced environments. Highly adaptable, tech-savvy, and committed to delivering both 5-star guest experiences and long-term business growth.
