Results-driven Virtual Assistant and Business Development professional with 7+ years of experience spanning customer success, sales account management, CRM operations, and IELTS test administration. Proven track record of managing high-volume client pipelines, streamlining onboarding workflows, and driving engagement across remote teams. Adept with tools including GoHighLevel, HubSpot, Salesforce, ClickUp, and Zapier. Seeking to leverage cross-functional expertise to help a growing organization scale operations and elevate the client experience.